Process Design
The explanation for the exceptional and constant relevance of the topic is essentially quite easy. A customer is content when a company delivers the ordered products or services at the promised time, in the promised quantity and at the agreed upon price. If possible, this does not just happen once but as often as requested and always with the same or better quality.
Generally, to reach this point of high performance a good interaction between different functions, units, departments, teams and employees within the company is necessary. This is where we arrive at the core of the problem. Processes have the unpleasant characteristic of reaching across established corporate structures. Unfortunately, this is of no interest to the client. Or have you heard any statements such as: “The products are good, but the product management, the electronics development and after-sales service should really be improved.”?
Areas of Application
Generally, to reach this point of high performance a good interaction between different functions, units, departments, teams and employees within the company is necessary. This is where we arrive at the core of the problem. Processes have the unpleasant characteristic of reaching across established corporate structures. Unfortunately, this is of no interest to the client. Or have you heard any statements such as: “The products are good, but the product management, the electronics development and after-sales service should really be improved.”?
- Business process optimization
- Lean Administration
- Process controlling
- Process cost calculation
- Reorganization
Methodical Fundamentals and Tools
- Value stream analysis
- Visualization (Proplan)
- Process management navigator